Easy Returns
Step1
Submit your Return Request!
step2
Prepaid Shipping Label will be emailed within 12-24 Hours
step3
Get Refunded the Moment you Drop Off your Return and Shows in Transit
That's It! No long waiting, no extra hassle.
Important Note : Orders must be postmarked within 30 days from the delivery date and in its original condition. Requests outside of this window are not accepted by the manufacturers and will be closed.
Please review our Return Policy posted below this form before contacting us
What's Next?
Within the next 12-24 hours, a BaazaBaby agent will be providing return instructions and a prepaid shipping label to use. Do not attempt to return the item until further instructions are given by us.
In the meantime, please carefully review our Return Policy below for more information.
BaazaBaby Return Policy
Eligibility: Postmarked within 30 days from delivery date and in original condition. Requests outside of this window are not accepted and will be closed. Any purchase that is made between November 1st, 2017 and January 1st, 2018 has an extended holiday return policy, and can be returned by January 31st, 2018.
Return Shipping (Buyer Responsibility): Buyer is responsible for return shipping on any item that is not damaged, defective, incorrect item shipped, or missing parts. A prepaid shipping label will be provided through email and return shipping costs will be deducted from the refund.
The following reasons do not qualify for free return shipping:
- Changed mind / No longer needed
- Not the color I wanted/expected
- Not the quality I wanted/expected
- Item did not fit
- Misunderstood the image of the product
- Ordered in error
- Not as described: Incorrect expectation of item
Please note that due to computer monitor differences, color variations can occur between the actual product and your screen. Discrepancies due to differences in computer monitors does not qualify as having received the incorrect item.
Return Shipping (BaazaBaby Responsibility): BaazaBaby will waive return shipping on any item that is found damaged, defective, incorrect item shipped, or missing parts. A prepaid shipping label will be provided through email and full refund will be processed.
The follow reasons do quality for free return shipping:
- Not as described: Wrong dimensions or features only
- Damaged
- Defective
- Incorrect item was shipped
Inspection: All returns are inspected to verify if any false information was provided. If it is found that misleading information was provided, return shipping costs will apply and be deducted from the refund.
Thank you for shopping with BaazaBaby.